How Pyrls and EQUIPP Copilot are Supercharging Clinical Pharmacy Workflow

Quality Corner Show Host Nick Dorich, PharmD, welcomes back Richard Waithe, PharmD, COO of Pyrls, to discuss the integration of Pyrls with EQUIPP Copilot and how this can supercharge clinical pharmacy workflow.

This episode focuses on how this powerful combination is helping pharmacists improve patient outreach, enhance consultations, and drive better health outcomes by dramatically improving access to essential drug information.

Chapters

• 1:22 Introduction
• 3:36 What is Pyrls?
• 8:05 Pyrls and EQUIPP Copilot Integration
• 11:28 Pyrls and the Future
• 16:51 Pyrls and Evolving Pharmacy Workflow
• 19:42 How to use Pyrls in EQUIPP Copilot
• 21:14 One Recommendation for 2026
• 24:29 Closing

Transcript

00:00:01:04 - 00:00:20:02

Richard Waithe

Yeah. And like, you know, like you mentioned, you know, we are what you can provide in a typical reference. So like we have things like a drug interaction checker and, you know, pill identifier and that sort of thing. But where we really differentiate ourselves is, is being a much more practical, useful solution. And, you know, you think about when the other legacy references were created.

00:00:20:02 - 00:00:50:14

Richard Waithe

They were created in a day where dispensing was a core role of the pharmacist. Right. We've obviously evolved, we're doing a lot more clinical services. We're a lot more clinically minded. But the references haven't really kept up with that trend in that evolution. And we think Pyrls is really one that steps into that role. And, we do that, uniquely in the form of, of, not only the way that we, present the content and, and, make it available and easy to access with, like, an easy to use interface, but we do it in the form of, like, these really, really great pharmacotherapy resources that come in the form of,

00:00:50:14 - 00:01:01:11

Nick Dorich

like, charts and, tables and algorithms and just make it really, really concise for, pharmacists to kind of make those you know, taking a lot of information and kind of condensing it down into single resources.

00:01:01:11 - 00:01:09:09

Nick Dorich

We do that really well with Pyrls and making it just a much more practical and useful solution, especially for, you know, the busy day to day pharmacy.

00:01:10:13 - 00:01:12:11

Voiceover

Welcome to the pharmacy

00:01:12:11 - 00:01:20:17

Voiceover

Quality Solutions Quality Corner show. Buckle up and put your thinking cap on. The Quality Corner show starts now.

00:01:21:05 - 00:01:46:13

Nick Dorich

Hello. Quality Corner Show listeners, welcome to the Pqrs podcast, where we focus on medication use, quality improvement and how we can utilize pharmacists to improve patient health outcomes. I'm your host, Nick Dortch. On today's episode, we are going to talk about improving pharmacy workflow as it pertains to patient outreach, consultations and improving outcomes, and how EQUIPP Copilot now with the help of Pyrls, can assist pharmacists with these goals.

00:01:46:15 - 00:02:05:07

Nick Dorich

Now, I can't do that alone for today's episode. So we're going to bring in actually a returning guest to the Quality Corner show. And that is Dr. Richard Waithe. Richard. Welcome to the show. It's been a while. You were actually a guest in our first season of the Quality Corner Show back in 2020, and talked about social media in the pharmacy world.

00:02:05:13 - 00:02:23:07

Nick Dorich

Now you're back with us to talk about projects or one of the projects that's particularly close to you. That's Pyrls, and it's integration with the EQUIPP Copilot. So welcome back to the show. How are you today? And can you give us an introduction as far as you know, what it is you're doing at Pyrls and what that product provides to pharmacies?

00:02:23:12 - 00:02:38:15

Richard Waithe

Yeah. Nick. Well, thank you so much for for having me back. Really glad to be here. And it's funny, like, you know, relistened to that episode and it was fun to kind of hear how things were back in, you know, 2020 and, what really, really interesting conversations and how much has changed since then. But, yeah.

00:02:38:15 - 00:03:00:20

Richard Waithe

So, like Nick mentioned, my name is Richard Waithe. I'm a pharmacist by background. I'm currently the COO of Pyrls. Previously, I was the president of a company called VUCA health. We were one of the first two markets with a digital patient education solution, providing digital patient education sheets and digital med guides. I ran that company for about, about six years.

00:03:01:00 - 00:03:18:08

Richard Waithe

Let it to an acquisition. Prior to that, I was a community pharmacist. I actually worked for, Target Pharmacy at the time when they had sold off that business to CVS, which was an interesting time. And then I've also worked for Publix Pharmacy as well, and, I'm based out of Miami, Florida. And funny, you know, kind of thinking back to when we last spoke on here.

00:03:18:10 - 00:03:28:01

Richard Waithe

At the time, I think I may have had like a 1 or 2 month old, and I now have a five and a two year old. So, which is, which has been fun, but, yeah, again, nice to be back.

00:03:28:01 - 00:03:28:06

Richard Waithe

00:03:28:06 - 00:03:35:17

Nick Dorich

Excellent. So, Richard, what can you tell us about, you know, Pyrls. And I think I think I've heard from, you know, where that name comes from as the company.

00:03:35:17 - 00:03:43:07

Nick Dorich

Can you give us a little bit of background on what it is that Pyrls does? Excuse me. And how that improves the pharmacy experience as well?

00:03:43:12 - 00:03:54:16

Richard Waithe

Yeah. So, Pyrls is a drug information reference. So you know, think of like your Lexicomp or your clinical pharmacology facts comparisons. It's a similar, medication reference tool like in that, in that sense.

00:03:54:16 - 00:04:09:13

Richard Waithe

But, we are, you know, there's a lot of differences and a lot of, a lot of great things that are, that are new about, the type of platform that Pyrls has built. But what we what we have is a web and mobile interface. We have a native iOS app. Native Android app as well.

00:04:09:15 - 00:04:23:10

Richard Waithe

And, we're a solution that's a lot more practical. We do that in the form of providing drug summaries, you know, pharmacies can look up dosing information, counting points. In a way that's a lot more useful, when it comes to their day to day.

00:04:24:10 - 00:04:32:01

Nick Dorich

That's excellent. And I think every pharmacist at some point, or at the very least, when we were going through pharmacy school in our education, we were using some form of drug reference.

00:04:32:01 - 00:04:47:10

Nick Dorich

And these are items where I, I it's not it's not unique to say that, hey, that this is the first or the only one that's come to market in this regard. But I do think that Pyrls offers a different solution or a different way of approaching clinical and drug information for pharmacists. So, you

00:04:47:10 - 00:05:00:08

Nick Dorich

know, is there something that, you know, as you and the team look at it, what sets Pyrls apart as a drug information resource and as a clinical resource and guide for pharmacists who are, you know, really out there in their community providing patient care.

00:05:00:19 - 00:05:19:17

Richard Waithe

Yeah. And like, you know, like you mentioned, you know, we are what you can provide in a typical reference. So like we have things like a drug interaction checker and, you know, pill identifier and that sort of thing. But where we really differentiate ourselves is, is being a much more practical, useful solution. And, you know, you think about when the other legacy references were created.

00:05:19:17 - 00:05:50:04

Richard Waithe

They were created in a day where dispensing was a core role of the pharmacist. Right. We've obviously evolved, we're doing a lot more clinical services. We're a lot more clinically minded. But the references haven't really kept up with that trend in that evolution. And we think Pyrls is really one that steps into that role. And, we do that, uniquely in the form of, of, not only the way that we, present the content and, and, make it available and easy to access with, like, an easy to use interface, but we do it in the form of, like, these really, really great pharmacotherapy resources that come in the form of,

00:05:50:04 - 00:06:01:01

Nick Dorich

like, charts and, tables and algorithms and just make it really, really concise for, pharmacists to kind of make those you know, taking a lot of information and kind of condensing it down into single resources.

00:06:01:01 - 00:06:09:02

Nick Dorich

We do that really well with Pyrls and making it just a much more practical and useful solution, especially for, you know, the busy day to day pharmacy.

00:06:09:14 - 00:06:27:03

Nick Dorich

That's great, Richard, and I'll share a quick anecdote, a story that I heard from a student pharmacist at the meeting. I may have shared this on the show previously. I don't think I've shared it with you, but I think it goes to help paint the picture of what Pyrls is going for as well. They brought this up as faxes only exist in two places.

00:06:27:03 - 00:06:55:05

Nick Dorich

Again, this is coming from a student pharmacist. Faxes exist in two places, one: in the pharmacy and in two: movies they've seen that are set in the 1980s. So when when I hear that from a student, from people who are going to be current practitioners, I think about that not just in relation to faxes, but how many different programs and solutions we have in pharmacy that really haven't evolved or changed since the practice of pharmacy in the 1980s, which, as you noted, you know, that was a focus on pharmacist

00:06:55:09 - 00:07:17:00

Nick Dorich

dispensing. And that was really all pharmacists did at that time, not to put it down and not to be negative about it, but that was the practice of pharmacy 40 years ago, as it pains me to recognize that that how long ago that was, as someone that was born in that decade. Whereas now pharmacists are clinical providers, pharmacists are providing clinical services, they're doing outreach for the patients and much more.

00:07:17:03 - 00:07:44:24

Nick Dorich

We still have dispensing, without a doubt, and clinical application, clinical guides, medication research are important to that. But so much of the shift in pharmacy practice is moving towards providing that patient care, having that conversation with the patient and actually managing their medication. And that's where I think Pyrls really provides an absolutely fantastic resource with that change, with that shift in the health care service and how pharmacists are being, how pharmacists, excuse me, are managing the patients in their community.

00:07:45:01 - 00:08:05:14

Nick Dorich

So with all that being said, Richard, let's talk about, Pyrls and let's talk about EQUIPP. We're going to really focus this conversation or this part of the conversation on adherence management. We know that patient adherence is key, to working with patients and maximizing their outcomes. We know adherence management is key to how pharmacies are reimbursed today.

00:08:05:19 - 00:08:30:19

Nick Dorich

And that for us at PQS by Innovaccer, adherence management is key towards how pharmacists are utilizing EQUIPP. You and I both know the pharmacist is essential to reviewing medication use and reviewing the whole patient. What are their goals? What are their outcomes? So from your perspective, how does the Pyrls and EQUIPP copilot integration? How does this supercharge the pharmacists capability to drive productive patient interactions.

00:08:31:06 - 00:09:04:21

Richard Waithe

Yeah. So you know this integration is something we're really excited about. And the reason is one of the ways that it's really going to supercharge that is by hopefully providing back what is probably one of the most, you know, important resources of all time, which is time, which is time itself. Right. And we think about how many instances does a pharmacist need to potentially leave their workflow, go to a different drug reference, you know, get information about, a particular, counting points or drug interaction, and then, you know, go back into workflow and, and take care of that.

00:09:04:21 - 00:09:29:00

Richard Waithe

And we think that that happens way too often. And, and then when they go to that reference, it's very dense in terms of being behind walls of text. And then the pharmacist then needs to decipher what is it that I really just need to talk to my patient about. And when you take those two things, we think that this is a real opportunity to embed a lot of these time saving, capabilities right within workflow.

00:09:29:05 - 00:09:46:09

Richard Waithe

So not only being able to have a resource that is quick and concise and exactly what you need to know when you're thinking about talking to a patient. But having that built right into a workflow, we think is an extremely important and valuable asset that we think that the, the copilot solution is going to bring to the, to pharmacies, because it's going to save that time.

00:09:46:09 - 00:10:07:11

Richard Waithe

It's just going to allow pharmacists to be much more effective, much quicker with finding the right information that they need, to have the right conversations with those patients, to help empower, you know, much more better patient care. So it's one we're really excited about because we think that it's, it's something that's going to just save a lot of time, having those quick, easy, concise information right within right within workflow.

00:10:08:08 - 00:10:27:06

Nick Dorich

Yeah. It's a fantastic approach here. And I do think this is important as the pharmacy teams as they're looking at providing patient care. One thing that I always think about is what habits do we have in the pharmacy. Right. When you're in workflow at the pharmacy, it's very easy to be plugging away, going through those prescriptions, going through, hey, a patient comes in, it kind of takes you out of that process.

00:10:27:06 - 00:10:46:20

Nick Dorich

And pharmacists, that's part of the job being having that sort of flexibility. But there's a lot that's happening. And when you're getting a medical resource, I think you said it as a wall of text. Right. And that's not that's the patient already gets the pamphlet that has all that information. That's not what we want to be providing to the patient in that conversation.

00:10:46:24 - 00:11:08:23

Nick Dorich

It's we want to be able to identify in a very quick and efficient manner, what's their goal? What are their questions? What reference or resource do we need to have, and how do we just provide that as direct as possible in a way that is truly empowering for the patient, right. We talk about motivational interviewing, all these different ways that pharmacists can provide it, the information resources, patients have access to the internet, same as we do.

00:11:08:23 - 00:11:28:20

Nick Dorich

It's being able to decipher and being able to identify how to truly activate the patient. That becomes key here. And I think that's to me, as a pharmacist, I really wish that I had when I was practicing in a pharmacy, what I wish I had with Pyrls and now is at the fingertips there for the pharmacy. So with that, I will go to the next question here.

00:11:28:22 - 00:11:49:03

Nick Dorich

And there's always steps to evolution. We've already talked about this. For you in the team at Pyrls. How do you look at the patient and provider experience in the pharmacy? And with regards to Pyrls and how this is actionable for pharmacy teams, how does this provide, you know, important insights? How does this get them to where they need to be?

00:11:49:03 - 00:11:53:23

Nick Dorich

And, you know, what do you look at as far as how your product continues to evolve?

00:11:54:17 - 00:12:05:01

Richard Waithe

Yeah. You know, this is a great question. And like what I think the first thing that kind of comes to mind when I hear this is it was actually a and I have to quote this because I feel like it was just so powerful.

00:12:05:01 - 00:12:33:14

Richard Waithe

I have to mention where I heard it from. I was at PQA, the leadership conference a few weeks ago, and, there was a panel that was talking about AI, and, there was a woman by the name of Laura Adams, who's the senior advisor of the National Academy of Medicine. And she was talking about how, you know, it's kind of clear that the like, AI coming into the picture is it's a revolution that's happening right now, like, it's clear that there's a there's a massive technological like, revolution that's happening.

00:12:33:14 - 00:12:53:23

Richard Waithe

And when you look at the history of revolutions, it's typically involving the transfer of power in some form or fashion or shift of power. And in our case, what we're seeing is, is the patients are being like the power is being shifted a lot more to the patients, where they have a lot more information at hand. They are, much more informed.

00:12:54:00 - 00:13:13:07

Richard Waithe

They're much more bought into their health. And, and really owning, you know, that sort of like health care experience and journey now. And it just it really what that causes is the raising of the bar. Now, you know, patients are not just passively coming in and picking up prescriptions nowadays like they've they have questions. They've done their research.

00:13:13:09 - 00:13:36:13

Richard Waithe

You know, they have a lot of information sometimes not maybe the best information, but they have a lot of information that they're juggling and potentially managing when they're picking up their prescriptions. And that really raises the bar now for pharmacists to, be ready to meet them at that level. And, this is really an opportunity because when a patient's now more informed and more engaged, that just presents an opportunity now for pharmacists to have to have much better tools.

00:13:36:13 - 00:13:57:14

Richard Waithe

And, you know, better tools mean instant access to evidence based information. You know, you want them to be able to answer questions confidently, quickly, because they're going to be battling a lot of things that their, their, their, unknowns battling. But like, they're going to be dealing with a lot of situations where their, patients are going to have a lot more information, have a lot deeper questions to ask, questions that are a lot more contextual to them.

00:13:57:16 - 00:14:13:18

Richard Waithe

So, Pyrls what we're thinking about is, you know, how do we now build it? Not just a tool, not just a reference tool, but something that is built to support the kinds of conversations and the kinds of interactions that are happening every single day. And we do that with like just making it quickly to get to counseling points.

00:14:13:18 - 00:14:27:21

Richard Waithe

Our clinical Pyrls, our pharmacotherapy, resources. We're building our solutions because of this shift of power to the patient. We're really trying to make sure we build our solutions in a way that's that's centered around real world patient interactions.

00:14:28:24 - 00:14:37:22

Nick Dorich

I think that's great. And Richard, you're absolutely right. You know, patients having more information, that's not a bad thing, but it is an item where we also need to have that conversation with patients.

00:14:37:22 - 00:14:56:21

Nick Dorich

They have more information at their fingertips, whether or not it's the correct information. They're getting it from the right source or you know that information, right. We work in health care. We work in evidence based practice. Information guidelines or details can be updated with additional research. Right. So hey, what might have been right, or you know, in a study from two years ago could be very different now.

00:14:56:23 - 00:15:13:19

Nick Dorich

But when I think about some of these details are what are some of the most important things that I hear from my colleagues that are working on the frontline when it comes to, hey, can a patient use this medication or what are some of the concerns? There are items now that even when I was going through pharmacy school 15 years ago, more or less, you know, these came up, but they weren't,

00:15:13:19 - 00:15:36:16

Nick Dorich

I wouldn't say common, but there could be items related to, you know, what are some of the different binders or other items and in a medication. Right. Are these are there parts of that medication, not just the chemical part that's providing the clinical benefit to the patient, but are there elements of that medication of that tablet that will work or be an issue with a patient and dietary restrictions or a cultural, religious, items..

00:15:36:16 - 00:15:55:03

Nick Dorich

Where are there parts that those questions do come up? And when you're having that conversation with the patient, right. If the use of the medication, it can have that clinical benefit. But if you can't pass go on some of these simple questions, then you're not going to be able to have that empowered conversation with the patient. So it's absolutely a different and changing world that's out there.

00:15:55:05 - 00:16:15:20

Nick Dorich

And I love your answer. And I love the approach on, hey, we're trying to position this in a way so that pharmacists are going to have the most important, the most pertinent questions that they're having with the patients and that that may, you know, that may shift so that the pharmacy team is most empowered at that at that point, when they are face to face or on the phone with the patient or the caregiver, and how that part's being managed.

00:16:15:22 - 00:16:34:00

Nick Dorich

So, Richard, I've got a couple of other questions for you. And then we'll wrap up for today's episode. But, the next question we've talked a lot about, hey, where has pharmacy come from and how Pyrls has come in the marketplace and how that provides a solution. But this is by this is very easy, I think, for you in the team, the start of a journey.

00:16:34:06 - 00:16:51:10

Nick Dorich

So when you look ahead to, okay, you already mentioned I, but you know, there's changes that we're going to continue to see in pharmacy and in health care, over the next five, ten, 15 years. However long you and I are going to be in this business, what most excites you and the Pyrls team about, you know, the future and what that looks like for Pyrls?

00:16:51:15 - 00:17:20:00

Richard Waithe

Well, I will say hopefully you know it entails in another five years our ability to jump on another, you know, podcast episode like this one on some form or fashion. So I'll look forward to that and marking on my calendar. But you know, the thing that excites us the most, it kind of does go back to that topic of AI, you know, because it is a very interesting time, especially with, in the current state of, of where things are headed with AI and, and how and every experience that anyone is engaging in, in terms of software involves some form of AI.

00:17:20:02 - 00:17:42:00

Richard Waithe

And it's a really exciting time to be in a place where we can now reimagine what, what it feels like to interact with a drug, with a drug, you know, reference tool with, with a drug resource and looking up drug information. And it's just an a thing that happens quite often. Right. Like this is a very unique place in time where with the world of ChatGPT and what does the experience look like when you're going to your drug information tool?

00:17:42:00 - 00:17:59:08

Richard Waithe

And all it has is, is a little text bar where you can just start talking to it, you know, and that's a really exciting time. And in addition to that, in a lot of time, in a lot of ways these are intertwined. But historically drug references have been a one size fits all sort of software. Right? Like like Lexicomp when I was in pharmacy school.

00:17:59:08 - 00:18:19:17

Richard Waithe

That's the thing that captured my soul when I was, when I was there. And, but you know, when someone logs into Lexicomp, it's the same experience for everyone that logs into Lexicomp, right? No matter your practice, no matter your, your, your individual, you know, day to day. And we think there's a world where your drug reference and the solution that you go to, to look up drug information can be a lot more personalized.

00:18:19:19 - 00:18:33:23

Richard Waithe

There's a lot of opportunity. And not just to your practice or your or your setting, but like to you, the individual and you, the thing that, you know, even, even potentially all the way down to like the type of patients that you're seeing. So there's a lot of room for a much more personalized experience when it comes to drug information.

00:18:34:00 - 00:18:53:07

Richard Waithe

And, we're also in a time where we get to now reimagine and rethink. What does that experience look like when a pharmacist wants to look up their information? You know, what is it that they want to see? Like, do they only want to see what, you know, the package labels, has talked about? Or do they also want to see, the different studies that have been done, even all the way down to even individual case studies.

00:18:53:07 - 00:19:07:06

Richard Waithe

So, like, there's just so much that you can do now with this new revolutionary technology, as we all know, as AI, where it's just an exciting time to, to start to be building in the space and, and specifically building a tool that's, that's supporting pharmacists.

00:19:07:20 - 00:19:13:19

Nick Dorich

Excellent. All right, Richard, last question for us today. We've talked about this.

00:19:13:19 - 00:19:41:11

Nick Dorich

So coming for the pharmacy teams and for those pharmacies that are using EQUIPP Copilot. We've talked a little bit about that on this show with some prior episodes with my colleagues, Emily (Endres) and Kerri (Musselman) and some pharmacies that are out there. How that's really changing because it's providing the pharmacies, the pharmacy staff members, that opportunity to be engaging these adherence discussions, these revenue generating opportunities, documenting blood pressures in their workflow is something that's always been a bit of a chasm for pharmacy to truly be that kind of provider.

00:19:41:13 - 00:19:51:08

Nick Dorich

So with this part of it EQUIPP Copilot and Pyrls, that being functional, where are they accessing Pyrls? What does that look like from that user experience?

00:19:51:22 - 00:20:16:07

Richard Waithe

Yeah. So, you know, right within Pyrls, we love to see how or sorry right within EQUIPP Copilot, we love to see how you know, right when a fly out happens, they can hit that Pyrls tab and go directly to, go directly to the, counseling points, for a particular medication and search that and, in times that they do need to go to, like their drug reference or they do need to go to, you know, kind of step out of

00:20:16:07 - 00:20:43:21

Richard Waithe

that workflow. They can go you, you can just go to Pyrls.com. It's actually spelled P Y R L S. We took a little, creative, liberty there to, to get to get fun with our name. So it's pyrls.com. You know, there's a web version of that. There's also you can also go to the, the App Store or the Google Play Store and download it, on any of the native, devices that you have and, have it right on your phone, easily accessible there and also, accessible through their web.

00:20:45:03 - 00:21:12:10

Nick Dorich

Excellent. All right. Richard, I said that was the final question here for you, but, one other one that's not specifically related to, you know, EQUIPP, EQUIPP Copilot or Pyrls and all of those operations. But if you've got one, you know, recommendation, one thought, one idea for those in the pharmacy setting. And by that I mean the pharmacist, I mean the pharmacy technicians, the admins and support that are working with the, there's a lot of folks that help make the wheels of the pharmacy turn.

00:21:12:12 - 00:21:30:12

Nick Dorich

What would be your one item for 2026 as we go into as we're almost there less than three weeks at the time of the recording here, what would be your one wish recommendation or just a new and unique idea or, well, wish for the pharmacy staff that are out there?

00:21:31:03 - 00:21:37:07

Richard Waithe

The recommendation I would, I would, I would be it would be a recommendation and it would be AI centered.

00:21:37:09 - 00:21:59:08

Richard Waithe

Okay. And this and it's very specific. So hope people are the time of focus here. Potentially. I need you to download, if you have an app, if you have an, a Mac or an Apple, computer, because unfortunately, I don't think this is available yet on Windows, but there's a or if it if you're on Windows, just start YouTubing this and just learning about it.

00:21:59:08 - 00:22:16:17

Richard Waithe

But if you're on Mac, I want you to actually do it. I want you to download something called ChatGPT Atlas and what ChatGPT Atlas is, it's a new web browser and like, think of like a Safari or a Google Chrome or Firefox Edge. It is a it is a web browser that is like that. It's based off of Chrome.

00:22:16:19 - 00:22:38:15

Richard Waithe

But the reason why I want you to do this is because this is one of the first browsers that has deeply integrated AI into anything that you can do from a web browser, and it is a preview of what I think is going to be the future of not only everything, but specifically how pharmacists are interacting with this different software that they're using.

00:22:38:17 - 00:22:59:12

Richard Waithe

Because when you're on ChatGPT, Atlas, what basically happens is you're let's just say you're browsing the internet as you normally do, instead of having to go to ChatGPT to ask it some question and do something for you, it can all happen right within that same browser. And then the AI model has all of your contextual information as to like, what website are you on, what are you trying to do here?

00:22:59:14 - 00:23:22:16

Richard Waithe

And it could even when you ask it to do something, it could even take over your screen and take that action for you. And it is just a such a powerful tool right now. That is, it's very early. Like not a lot of people know about it. But I think it's a preview as to how everything is going to work as we, as AI just becomes a lot more deeply integrated into the different softwares that we're using, especially when it comes to the pharmacy management system.

00:23:22:18 - 00:23:30:15

Richard Waithe

And how we're dealing with patient care. So, that's going to be the one thing that I will, recommend, that, that folks take away from this.

00:23:30:19 - 00:23:40:04

Nick Dorich

Excellent. Well, Richard, we appreciate having you on the show or back on the show actually here. And on behalf of myself, but the team at PQS by Innovaccer,,

00:23:40:04 - 00:24:04:02

Nick Dorich

We're really excited for this integration and how we're going to, enable pharmacists, pharmacy technicians and really the whole pharmacy staff between the EQUIPP Copilot and the Pyrls integration. So we do know that pharmacists are a constantly underutilized health resource in the community, and we definitely want to be able to position pharmacists to be seen as that care provider, to be recognized and to be paid for being that care provider.

00:24:04:02 - 00:24:30:15

Nick Dorich

Right. And we're certainly making that and taking the steps that are there. And part of it is recognition from the patients as well. On the understanding that, yes, they can go to their pharmacist and they can help them have that work with them to help understand their medication goals or health outcome goals. And this integration, I think I go back to when I was working in a pharmacy with Copilot and Pyrls, is something that I truly wish I had that many years ago when I was working behind the counter of the pharmacy.

00:24:30:17 - 00:24:43:12

Nick Dorich

So we're really excited for that. Richard, the last item here for you today, again, as it goes to it, if they want to, if anybody wants to contact you, find you on LinkedIn or if they're looking for more information on Pyrls, where can they go?

00:24:43:16 - 00:24:50:20

Richard Waithe

Yeah. So, connect with me is super easy if you just search my name on my any social media platform, you likely, see me pop up there.

00:24:50:22 - 00:25:06:07

Richard Waithe

We'd be happy to connect with anyone on on any social media platform. If you want to learn more about Pyrls, you can certainly go to, Pyrls.com. And if you want to reach out to me directly through email, my email is Richard@pyrls.com. And again that's pyrls.com. And we'd be happy to connect with anyone that's listening.

00:25:06:10 - 00:25:20:13

Nick Dorich

All right. Well Richard, thank you very much for joining us again today. I look forward to seeing you in the future. I know we'll be at some conferences, at events not too far off. We'll look forward to connecting there. But for our listening audience, that does mean we've wrapped up this episode of the Quality Corner show.

00:25:20:17 - 00:25:29:11

Nick Dorich

So we thank you for joining us. We hope you listen to the next episode of the show. And before we go, we have one final message from the PQS team.

00:25:30:04 - 00:25:53:04

Voiceover

The Pharmacy Quality Solutions Quality Corner Show has a request for you. Our goal is to spread the word about how quality measurement can help improve health outcomes. And we need your help in sharing this podcast with friends and colleagues in the health care industry. We also want you to provide feedback, ask us questions, and suggest health topics you'd like to see covered.

00:25:53:06 - 00:26:12:17

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If you are a health expert and you want to contribute to the show or even talk on the show, please contact us. You can email info@pharmacyquality.com. Let us know what is on your mind, what we can address so that you are fully informed. We want you to be able to provide the best care for your patients and members.

00:26:12:17 - 00:26:17:11

Voiceover

And we wish all of you listeners out there well.